Job Description

Responsibilities

• Process Executive is expected to meet or exceed the set agreed target both during the training period and in the period following training.
• Nice to have experience in Investor accounting customer service within the mortgage domain
• The productivity targets will be revised based on the tenure and any such changes will be made known to the associate.
• Process associate is expected to be open and receptive to feedback and should view the feedback mechanism as a tool for constant self-improvement and process development.

Qualification and Skills

• 0-1 year of Experience in BPO Transaction/ Data Processing background.
• Typing speed of 20 – 30 words/min with 98 percent accuracy.
• Good analytical skills research knowledge and decision making.
• Knowledge of MS-office (Excel)
• Good written and spoken communication skills.
• Ability to work in shifts or Night Shift
• Basic knowledge of Mortgage industry.
• Willing to work 6 days a week.
• Certification in MS Excel or Data Analysis is preferred.