Job Description

Requirements

• MS Office & Excel
• Analytical Skills and Troubleshooting abilities
• Customer Support and Customer Service experience
• Technical Support expertise
• Excellent communication skills
• Ability to work well in a team
• Experience in the education or IT industry is a plus
• Bachelor’s degree in Information Technology, Computer Science, or related field
• Candidates from Calicut are preferred

Responsibilities

• Providing analytical and technical support
• Troubleshooting technical issues
• Delivering exceptional customer service on a day-to-day basis