Executive – Client Experience

BookMyShow

0-1 Years

Full-time

Mumbai

Not Disclosed

Job Description

Responsibilities

  • Planning, coordination and operations run smoothly.
  • Oversee all on-site activities during events, ensuring seamless execution, from vendor management to guest services, troubleshooting issues, and ensuring a memorable experience for all attendees.
  • Build and maintain strong, trusting relationships with clients, providing personalized solutions & services and ensuring their unique needs and expectations are met during events.
  • Manage relationships with partners, venues, suppliers and other third-party partners to ensure the highest quality of service and compliance with event standards.
  • Coordinate travel, accommodations, and on-the-ground logistics for international events, ensuring smooth transitions between venues, countries and time zones for all clients as the need may be.
  • Quickly address and resolve any last-minute issues or challenges, ensuring the event runs smoothly without disruption, and clients are always satisfied.
  • Maintain accurate documentation related to event logistics, client preferences, vendor contracts, and financial reports.

Requirements

  • Minimum 1-3 years of experience in event planning and management, with a strong experience handling key clients.
  • Excellent interpersonal, verbal, and written communication skills, capable of liaising with high-profile clients, stakeholders, and vendors.

Job role:

Executive – Client Experience

Company:

BookMyShow

Location:

Mumbai

Minimum experience:

0-1 Years

Salary:

Not Disclosed

Employment type:

Full-time

Educational qualification:

Any Graduate

How to apply:

Apply Now